frequently asked questions

Are Elysian Lustre products 100% natural?

Our base blends — including butters, carrier oils, and waxes — are entirely natural, organic, and refined. To achieve our signature scent profiles and performance, certain fragrances may include safe synthetic aroma compounds that are IFRA-approved (International Fragrance Association). These enhance scent stability and longevity while remaining skin-safe when used as directed.

Can Elysian Lustre products cause allergies or irritation?

Although we use high-quality ingredients, skin sensitivities can occur, especially with fragrance. We always recommend doing a patch test on a small area of skin before general use. If redness or irritation occurs, discontinue use immediately.

Are your fragrances cruelty-free and vegan?

Yes. We proudly source cruelty-free and vegan-friendly ingredients. No animal testing is conducted on our products or raw materials.

How should I store my body butters and fragrance products?

Keep your jars tightly sealed and store them in a cool, dry place away from direct sunlight or heat. Because our butters are made with natural ingredients, they may soften or melt in warm conditions but will return to normal consistency once cooled.

Do your products contain preservatives?

Our formulations are anhydrous (water-free) and do not require conventional preservatives. However, they do contain natural antioxidants such as Vitamin E to help maintain freshness and extend shelf life.

What is the shelf life of Elysian Lustre products?

When stored properly, our body butters typically last 12 to 18 months. Each batch is freshly crafted to ensure optimal quality and performance.

Are Elysian Lustre products suitable for sensitive skin?

Many customers with sensitive skin enjoy our products, but everyone’s skin is unique. If you have known sensitivities or allergies, please check the full ingredient list and perform a patch test before regular use.

What should I do if irritation occurs?

Stop using the product immediately. Wash the affected area with mild soap and cool water. If symptoms persist, consult your healthcare provider.

Can I use Elysian Lustre products on children or during pregnancy?

Our products are formulated for adult use. For young children, pregnant, or breastfeeding individuals, please consult your doctor before use — as some essential oils and fragrance materials may not be suitable.

How long does it take to ship my order?

Because each jar is made to order, please allow 3–5 business days for production before dispatch. You’ll receive a tracking notification once your order ships.

How can I contact Elysian Lustre for questions or custom requests?

You can reach us via our Contact page, or email us directly at [email protected] . We love creating bespoke blends and are happy to discuss special requests.

How long does it take to ship my order?

Because each jar is made to order, please allow 3–5 business days for production before dispatch. You’ll receive a tracking notification once your order ships.